42 ph · Legal
42 ph Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal information 42 ph collects when you use our platform, how we use and protect that information, and what rights you have as a player based in the Philippines. By registering an account or continuing to use our services, you agree to the practices described here. If you have any questions, our FAQ page is a good place to start.
Data Practices
How We Handle Your Information
1. Information We Collect
When you register and use 42 ph, we collect the personal information necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your preferred payment method details, such as your GCash or Maya account reference, solely to process deposits and withdrawals securely. When you browse and play on our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for players across the Philippines. We do not collect any information beyond what is reasonably necessary to provide our services and meet our legal obligations.
2. How We Use Your Information
The personal information you provide is used primarily to create and manage your 42 ph account, process your transactions, and verify your identity in line with applicable Philippine regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. If you have opted in, we may also send you promotional communications about new games, special offers, or platform features — you can withdraw this consent at any time by updating your account preferences. Your session and activity data is used internally to improve platform performance, personalise your experience, and identify any unusual patterns that may indicate unauthorised access. We will never use your personal information for purposes that are incompatible with those stated in this Privacy Policy without first obtaining your explicit consent.
3. Sharing Your Information
42 ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is an absolute commitment we make to every player on our platform. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so, or if we believe disclosure is necessary to protect the rights, safety, or property of 42 ph or our players. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, but you will be notified in advance and your rights will be preserved.
4. Data Security
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured, access-controlled environments. Our security team monitors the platform continuously for unusual activity and responds promptly to any potential threats or vulnerabilities. You also play an important role in keeping your account secure — please use a strong, unique password, never share your login credentials with anyone, and always log out when using a shared or public device. If you suspect that your account has been compromised, contact our support team immediately so we can take swift protective action on your behalf.
5. Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations, even after your account has been closed. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it in accordance with our internal data management procedures. You may request the deletion of your personal data at any time, subject to any overriding legal obligations that require us to retain certain records. We will respond to all data deletion requests within a reasonable timeframe and keep you informed of the outcome.
6. Your Rights as a Player
As a player based in the Philippines, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to restrict or stop processing your data in certain circumstances. You may also request a copy of your data in a portable format, or object to specific types of processing where we rely on legitimate interests as our legal basis. To exercise any of these rights, you can contact our support team directly — we will verify your identity before processing any request to ensure your data is protected. We are committed to responding to all privacy-related requests promptly and transparently, and we will never penalise you for exercising your rights. If you feel that your privacy rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
7. Updates to This Policy
42 ph reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via the email address registered to your account or through a prominent notice on the platform before the changes take effect. Your continued use of 42 ph after the updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your information is being handled. The date at the top of this page indicates when the policy was last updated, and previous versions are available upon request.